Shipping, Payment , Warranty & Returns Info...
Shipping/Packaging:
Its usually faster to a Business Address, it
could just be a friends business or better still a PO Box.
We are located in Qld and ship every business day for orders received and paid for by 3pm (EDT) or 4pm (AEDT) latter if that time of year!.
All items are sent fully packed in bubble wrap. We do not ship regular (snail) mail by road, this method has no security or tracking and can take to long to reach many destinations, we are about service!.
Keep in mind Australia Post can take a bit longer during special times such as the Festive Season and Easter periods.
We use your Order Shipping Address not your Paypal address.
Note: We ship to Australia only, just a flat charge no matter how big order is, choose Express Post or DHL.
Express Post:
Usually 1 or 2 days to Eastern Capital Cities and Suburbs, except ACT,
TAS, NT, WA which are normally around 2 business days and country
delivery can be 2-4 days (but stranger faster things have
happened).
If your item doesn't arrive within the above estimated times don't leave it
more than 5 days to contact us. In most cases the
item was delayed in the Australia Post mail system by a day or two.
DHL Courier:
Usually next day Eastern Capital Cities and Suburbs, except ACT, NT,
TAS & WA (2 days).
DHL is not suitable for country areas.
DHL Express Courier is highly
recommended for just a few $ more, super fast delivery to most
Cities & innner metro Suburbs, a business address is best, it has signature security and online tracking
number is supplied once sent.
2 Payment Options:
1. PAYPAL Credit Card Processing Gateway: can pay with Visa or Mastercard Credit card via our EZYHD web site checkout process. Once your order has been properly processed by Paypal you will be directed back to EZYHD web site.
PayPal send us a copy of the payment seconds from when its paid (so don't send us a copy!).
(Paypal eCheque info HERE:)
2. DIRECT DEPOSIT: Choose
the Direct Deposit Bank
payment option during the checkout process. Your order containing
our Bank Account details will follow. A Direct Bank Deposit from your
Bank to ours can take up to 3 week days to clear (our Bank). Email us a copy of
actual Banking Direct Deposit payment
(not just typed numbers) and items will be shipped that business
day if
payment copy received before by 3pm EDT or 4pm EDST.
WARRANTY:
Manufacturers Warranty is 5 years on HDMI cables and 6 months on
Splitters,
Switchers and Electronic Equipment for 1st owner purchaser only. Item/s
must be returned with postage
paid by purchaser and in undamaged condition, and with all original boxed packaging. We do not provide any customer
warranty on any floor, roof or wall instals, only the cable itself.
If you have a problem with any of our items please contact us first. If in any doubt about or products or services then suggest you start HERE.
Returns:
A maximum 10% restocking fee is
deducted from refunds for change of mind cancelled returns to cover processing, packaging
and mailing to customer, return postage is paid by purchaser.
Exchange:
Can
be arranged, simply email us via our contact form, goods must be
returnnded at buyers expence in unused, new undamaged condition with
any original accessories and or box packaging.
Add to order:
Sure, please contact us for details.
Can contact us via our enquiry form HERE (best) or phone 0418 860 510
Web Site:
This web site and its images are copyright and cannot be used without
our express written permission.